Events Terms and conditions

Refunds & Cancellations

The event refund policy will be updated approximately every 6 months and is subject to change with 7 days notice.

  • Cancellations more than 7 days prior to the event; we can provide clients with a full refund or credit.
  • Cancellations less than 7 days notice prior to the event; refunds will only be given after this time if we are able to re-sell the tickets.
  • Covid 19 - In the circumstance that an event is cancelled due to government-imposed restrictions, a full refund or credit will be given where possible, the standard alternative will be to send a selection of wine relevant to the event to the value equal or higher than the ticket price.
  • Premium Events ($500 + per ticket): As these are limited ticket events, cancellation less than 10days out will result in credit on file only, unless the ticket is resold. Premium events cancellation less than 7 days will result in a forfeit of ticket value and no refund or credit.