Our promise to you, discerning drinkers: You will receive no impersonal, irrelevant recommendations from us – only suggestions for wines and spirits that match your unique tastes and preferences. We aim to provide you with quick, definitive, and expert answers to your wine and spirits questions and to deliver exceptional customer service every step of the way.
Established in 2004, United Cellars is an independent, family-owned Sydney-based wine and spirits merchant serving discerning drinkers throughout Australia and New Zealand. Since that time, we have fostered relationships with hundreds of global wine and spirits producers, partnered with Masters of Wine and winemakers to bring you expert insights, and become a leader in wine education and events. We continue to seek out the greatest wine and spirits products and experiences for our discerning customers.
100% Satisfaction guarantee
If you are not 100% satisfied with your United Cellars purchase, please contact us within 30 days of sale to arrange for a return of the remaining product.
Upon return, we can use the returned value and replace it with a preferred product or provide you with a store credit towards future purchases.
(Please note that we allow up to 100 days to make a claim; after that, we don’t accept claims.)
If you order a product and then see another merchant advertise it for less within 20 days, email us a copy of the advertisement or a link to the lower price, and we'll credit you the difference.
At United Cellars, we understand that everyone’s palate is different and tastes change from time to time. If you are not 100% happy with your purchase, please contact us within 30 days of the sale to arrange for a return of the remaining product. Upon return, we can use the returned value and replace it with a preferred product or provide you with a store credit towards future purchases.